Payment & Security
Information about available payment methods, transaction authorization, billing, pricing, checkout security, fraud prevention and refunds when shopping with Zoventaro™.
Clear checkout information before payment.
Review your products, quantities, shipping information, discounts and final order total before submitting payment.
Available Payment Methods
The payment methods currently available for your transaction are displayed during checkout. Availability may vary depending on device, customer location, currency, order information and payment-provider availability.
Payment Authorization & Verification
Orders are subject to successful payment authorization before fulfillment begins. Banks and payment providers may apply authentication, fraud-prevention checks, spending limits, transaction reviews or other verification procedures.
Payment Information & Security
Checkout transactions are processed through Shopify and applicable payment providers using security measures intended to protect transaction information. Zoventaro™ does not ask customers to send complete payment-card numbers, card security codes or online-banking passwords through ordinary email.
Prices & Final Order Total
Before payment is submitted, checkout displays applicable product prices, shipping charges, discounts, taxes where applicable and the final order total. Please review the product, quantity, delivery address and final amount carefully before completing checkout.
Currency
Zoventaro™ pricing is generally presented in U.S. Dollars (USD) unless another currency is clearly displayed. Your bank or payment provider may apply its own conversion rate or fees.
Accurate Billing Details
Customers are responsible for providing accurate billing information. Incorrect billing details can result in authorization failure, payment rejection, additional verification or order-review delays.
Declined or Failed Transactions
Transactions may be declined because of incorrect billing information, insufficient funds, card restrictions, authentication requirements, fraud-prevention checks or a decision by the issuing bank or payment provider.
Temporary Payment Holds
A bank or payment provider may place a temporary authorization hold during a payment attempt. The timing for releasing a hold is normally controlled by the relevant financial institution or payment provider.
Transaction Security Review
Orders may be reviewed for suspected fraud, unauthorized payment activity, unusual transaction patterns, inconsistent order information or other security concerns. We may contact a customer to verify order information where reasonably necessary.
Order and Refund Timing
Order processing begins after payment has been successfully authorized. Zoventaro™ normally processes and dispatches an order within 7 business days after payment confirmation. Where a refund is approved, it is generally issued to the original payment method where technically available and normally processed within 5–10 business days. Banks and payment providers may require additional time.
Payment Information & Privacy
Shopify, payment providers, fraud-prevention services and other applicable providers may process information needed to authorize, secure and complete transactions. See our Privacy Policy for broader information.
Clear timeframes at a glance.
Order Processing
Within 7 business days after payment confirmation.
Standard U.S. Transit
10–15 business days after dispatch.
Returns
Eligible requests within 30 calendar days after confirmed delivery.
Refunds
Approved refunds normally processed within 5–10 business days.
Official Zoventaro™ information
Contact our customer-support team for product, order, payment, shipping, return, refund or privacy questions.
Contact Customer Support